讲座题目：Developing Intercultural Competence: Greetings and the Stretch Tool Technique
Helen Spencer-Oatey is Professor and Director of the Centre for Applied Linguistics at the University of Warwick, UK. Her primary research interests are in intercultural interaction and intercultural pragmatics. She has published extensively in these fields (e.g. Culturally Speaking, Continuum, 2000/2008; Intercultural Interaction, with Peter Franklin, Palgrave, 2009) and she has developed extensive resources for practitioners, many of which are freely available via the University of Warwick’s Global PAD website.
Vigier, Mary, Spencer-Oatey, Helen, 2017. Code-switching in newly formed multinational project teams : challenges, strategies and effects. International Journal of Cross Cultural Management, 17 (1), pp. 23-37.
Spencer-Oatey, Helen, 2017. Transformative learning for social integration : overcoming the challenge of greetings. Intercultural Education.
Messelink, H. E., Van Maele, J., Spencer-Oatey, Helen, 2015. Intercultural competencies : what students in study and placement mobility should be learning. Intercultural Education, Volume 26 (Number 1), pp. 62-72.
Žegarac, Vladimir, Spencer-Oatey, Helen, Ushioda, Ema, 2014. Conceptualizing mindfulness-mindlessness in intercultural interaction. International Journal of Language and Culture, 1 (1), pp. 75-97.
Spencer-Oatey, Helen, 2013. Relating at work : facets, dialectics and face. Journal of Pragmatics, Volume 58, pp. 121-137.
Žegarac, Vladimir, Spencer-Oatey, Helen, 2013. Achieving mutual understanding in intercultural project partnerships : co-operation, self-orientation, and fragility. Intercultural Pragmatics, Volume 10 (Number 3), pp. 433-458.
Spencer-Oatey, Helen, 2007. Theories of identity and the analysis of face. Journal of Pragmatics, 39 (4), pp. 639-656. It won the Award of “Top Cited Article 2007-2011” in Journal of Pragmatics.
In this talk I explore ways of conceptualising the process of intercultural learning and present a tool that staff can use with their students to aid this process. Interestingly, despite a plethora of models of intercultural competence, there are few models of intercultural learning and even fewer studies that investigate how students make progress in their learning, including their steps on the way. In this talk I start by briefly introducing existing models, and then expand in detail on our Global People 4A Stretch Tool, which is inspired by Molinsky’s (2013) work on global dexterity. I illustrate the steps of the Stretch Tool with empirical data from 6 postgraduate international students who found they were having problems in the UK with handling greetings effectively in English.